FAQ: Navigating Services Australia for Practice / Supervisor Payments

On 21st December 2022, Services Australia presented a walk-through of the PRODA / HPOS system for GPSA’s members. The below FAQ document was prepared from the information provided in that webinar, but we note the described processes have needed further clarification and indeed modification since the start of training under the Colleges in February 2023. Please refer to the above infographics for updated advice, noting that these are provided in a printable format here along with relevant training modules. You may also like to contact Services Australia directly with any queries on 1800 700 199 (option 4). Further contact details are included in the FAQ below.

For convenience, you can scroll through this FAQ here, or use the pdf tools at the top of the document to download and / or print the file.

Date reviewed: 08 September 2023

Please note that while reasonable care is taken to provide accurate information at the time of creation, we frequently update content and links as needed. If you identify any inconsistencies or broken links, please let us know by email.
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GPTA Ltd t/as GP Supervision Australia

PO Box 787 Gisborne Vic 3437
Level 40/140 William Street Melbourne Vic 3000

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